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Privacy Policy

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foundersfriend Privacy Policy

Last Update 20 December 2018

This Privacy Policy describes the information foundersfriend Pty Ltd & our affiliates (collectively, ‘foundresfriend’, ‘we’ and ‘us) collect when a person or business (‘you’, ‘your’):

  • applies or registers up for a foundersfriend account or service;

  • accesses or uses in any manner any foundersfriend application or services (collectively, ‘Services’); or

  • otherwise contacts or interacts with us.

Consent

By registering for a foundersfriend account, including via mobile devices, you have accepted the terms of the foundersfriend Privacy Policy and agree to our use of your information including collection, disclosure as outlined and for all other purposes allowed under the applicable personal privacy legislation, credit assessment reporting rules, anti-spam legislation and consumer protection laws where/if applicable.

PLAIN ENGLISH

It is important you read and undrestand what our rules are for dealing with each other.

Changes & Amendments

We reserve the right to amend this Privacy Policy over time. We will do so by posting the updated and revised date solve and will be in effect at the time of posting. If you believe that any changes to our Privacy Policy would be materially detrimental to you, you may cease using our services and cancel at any time. Please review our Privacy Policy whenever you engage with us so that you stay informed about our approach to privacy and information practices and what options are available. Continued use of our services is acceptance of our Privacy Policy and any changes or amendments.

PLAIN ENGLISH

As various changes to standards, legislation and customer expectations we simply need to ability to change our terms over time. 

Collection of Information and Data

We need information about you and your organisation in order to deliver our service(s) and support to you.

 

Our services are intended to be used by a wide range of industries and organisations across various legal jurisdictions.

PLAIN ENGLISH

Without collecting information about you or your organisation we just can't deliver our services.

Your Information

When you register or sign up for a foundersfriend account we collect the information you provide. This information is about yourself, other individuals connected with your business which forms part of our identification confirmation process. Without limitation, the following information and other individuals connected to your business such as your name, email address, mailing address, phone number, photograph, birthdate and passport, driver’s licence, Medicare or other government-issued identification number];
Financial information, including bank account and payment card numbers;
 Tax information, including withholding allowances and tax filing status; and
 Other historical, contact and demographic information.
We also collect information you upload to or send through our Services, including: Information about products and services you may sell (including inventory, pricing and other data);
 Information you may provide about you or your business (including appointment, staffing, employee, payroll and third party contact data); and
Information you may provide to a Seller using our Services (including hours worked and other timecard data).
Some of the information we collect is collected pursuant to applicable laws and regulations, including anti-money laundering laws (e.g., the Anti-Money Laundering and Counter-Terrorism Financing Act).


We collect information you provide when you participate in contests or promotions offered by foundersfriend or our partners, respond to our surveys or otherwise communicate with us.


Information We Collect from Your Use of our Services.
We collect information about you when you use our Services, including the following: 

Transaction Information. When you use our Services to make, accept or request payments, we collect information about when and where the transactions occur, the names of the transacting parties, a description of the transactions, the payment amounts, billing and shipping information and the devices and payment methods used to complete the transactions.
Location Information. When one of our applications is open on your mobile device, we periodically collect information about the location of the device. For more information and to learn how to disable collection of location information, please see ‘Your Choices’ below.
Device Information. We collect specific information about your device when you access our Services, including your hardware model, operating system and version, unique device identifier, mobile network information and information about the device’s interaction with our Services. We may also identify other software running on the device for anti-fraud and malware-prevention purposes (but will not collect any content from such software).
Use Information. We collect information about how you use our Services, including your access time, browser type and language and Internet Protocol (‘IP’) address.
Information Collected by Cookies and Web Beacons. We use various technologies to collect information when you use our Services, including sending cookies to your computer or mobile device and using web beacons. Cookies are small data files that are stored on your hard drive or in device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings and help evaluate and compile aggregated statistics about user activity. For more information and to learn how to block or delete cookies used in the Services, please see ‘Your Choices’ below. We also may collect information using web beacons. Web beacons are electronic images that may be used in our Services or emails. We may use web beacons to deliver cookies, track the number of visits to our website, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

PLAIN ENGLISH

Without collecting information about you or your organisation we just can't deliver our services.

Contact Our Privacy Department

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foundersfriend

Privacy

Please contact our Privacy Department with any questions or concerns regarding this Privacy Policy.

 

If you raise any concerns, we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We will keep records of your request and any resolution.

 


If you are not satisfied with the outcomes of our process or any resulting measures to resolve your concern, you may be permitted to make a written submission to the Office of the Australian Information Commissioner.

 

Office of the Australian Information Commissioner Contact Details
Office of the Australian Information Commissioner (OAIC) 

Phone: 1300 363 992 

Email: enquiries@oaic.gov.au 

Address: GPO Box 5218 Sydney NSW 2001

Contact Privacy Department
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